Canal Central Hotel Business Bay

Great location and breakfast included

We can highly recommend the hotel; it is located quite centrally, on a beautiful esplanade by the creek. The food is diverse (soup, various dishes, salads, vegetables, bread, and desserts) - we had booked breakfast and dinner, as we also needed gluten-free options. I would like to commend the chefs and the entire staff - everyone was extremely friendly and always very helpful. We felt very comfortable. The meal times are easy to remember. The terrace is wonderful, except for the occasionally loud air conditioning. The interior of the restaurant is very nice, but it was a bit too cool for us. The pool in the 3rd floor is open from 7 am to 7 pm, and you can always find a spot. I appreciated the consistency of the pool staff in removing towels from occupied loungers if someone tried to reserve them - you had 10 minutes to show up. Perfect! There are construction sites, but we didn't have any issues with them. Lillys Bar (3rd floor too) is nice, but if you need silence - book higher floors or other side. The fitnessstudio is nice too. The room was always clean - we think that the towels didn't necessarily need to be changed daily... the guest could toss them on the floor, if they had to be changed. By feet we went 45 Minutes to Burj Khalifa….we made this once in the night….better you take a taxi! Thank you being so helpfully and friendly.👍🏼🥰

Everything! On arrival, we were met at the door with welcome drinks and the concierge collected our bags. At check in each room was given free drinks token to be used at the bar and also free access pass to the private beach at the Palm. Beautiful hotel, great amenities and beautiful views. Great location - right in the heart of downtown Dubai with a taxi rank and bus stop right outside the hotel. The business bay metro station is not too far from the hotel as well. Hospitality was exceptional. All the staff were very friendly and hospitable, they were willing to go above and beyond to meet our needs. They helped with my mum’s birthday surprise and also assisted with brother’s delayed baggage. I would like to say a big thank you to Philip, Marian, Obezie, Kazeem, Youssef and the rest of the staff that attended to me and family during our stay.

Location of hotel fantastic! Staff are absolutely lovely, always willing to help. Restaurant morning staff so lovely and friendly. Outside concierge staff always willing to help and providing taxis or answering queries that I had. Kumar excellent customer service. There was one young man who worked nights at the concierge but did not get his name. He was so lovely and always spoke to us. All staff excellent. Food was amazing love the hot buffet for breakfast! Definitely recommend Canal Central hotel for great location and accessibility.

It is clean, staff is very helpful and professional, rooms are big and beds are very comfortable. Check in was very fast and we got our room before check in time. They gave us a room upgrade. Our room was on 5th floor with a view to the canal and Burj Khalifa, which you can see only partially due to reconstruction works. Design is modern and pleasant.